Shipping & Returns

SHIPPING

For ground shipping, orders placed by 10:00 am PST Monday-Friday are processed and shipped the same day. There will be an extra freight charge for expedited orders. Our standard shipping method for all orders (except those addressed to P.O. boxes, Alaska, Hawaii, or outside the United States) will be FedEx Ground Service with detailed tracking from shipment to delivery. Expedited shipping is available at an extra charge. Orders shipping outside the continental United States will incur an additional shipping charge.  We will contact you with the amount before shipping your order. Prices are based on the weight and dimensions of the products ordered. From time to time, an order may incur shipping fees in addition to what is quoted during checkout, and only in the event that Medical Products Now is charged significantly more for the cost of shipping than was estimated during checkout.

RETURN POLICY

We offer a full 100% money back guarantee (less shipping and handling) on every item we sell within 30 days of purchase. If it does not meet your standards for any reason, simply let us know and we will take it back for a refund. We will gladly issue a return shipping label if the return is a result of our error (received incorrect or defective item, etc.)  In all other cases, the buyer is responsible for shipping costs back to us and may use their preferred carrier. After 30 days, a restocking fee of 20% may apply. Should you need to make a return, please email your invoice number and item(s) to be returned by calling us at 206-295-4157.